Shipping policy

Thank you for choosing Exaurafelis. This policy explains how we process and deliver your order.

Shipping Cost
We are pleased to offer Free Standard Shipping on all orders within the United States. No additional fees will be charged.

Order Processing
Please allow 1 – 3 business days for us to prepare your order for shipment. You will receive an order confirmation email as soon as your purchase is successfully placed.

Order Cut-off Time
Orders placed before 2:00 PM (EST) on a business day will be processed that same day. Orders received after this time, or on weekends and public holidays, will be processed on the next business day.

Estimated Delivery Time
Once dispatched, your order should arrive within 5 – 8 business days, depending on your location and the carrier’s schedule. The total time from order placement to delivery is typically 6 to 11 business days. We suggest you consider this timeframe when planning your purchase.

Shipping Area
At this time, we only ship within the United States. For international delivery, please contact our customer support team for assistance.

Tracking Your Order
After your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to follow your package’s journey. If you do not receive this information within the expected timeframe, please get in touch with us.

Contact Us
For any shipping-related questions, please email us at: support@exaurafelis.com